Privacy Policy

Last Updated: October 11, 2026

Introduction

Welcome to Nexyboost.

Nexyboost, operating under the brand name Nexy, is a small independently operated business based in Virginia, United States. We operate the website https://nexyboost.com, where we sell height-boosting products.

At Nexyboost, we value our customers' privacy and are committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, process, share, and protect personal information when customers visit our website, purchase our products, create an account, or contact our team.

Our online store is powered by Shopify, which provides the technology necessary to operate our website, process payments, and manage orders.

By accessing or using our website, you acknowledge that you have been provided with this Privacy Policy.

1. Information We Collect

Nexyboost collects only the information necessary to operate our online store, process orders, arrange deliveries, and provide customer support.

When you place an order, the following information may be collected:

• Full name

• Email address

• Phone number, when provided

• Shipping address

• Billing address

• Payment and transaction information

• Products purchased

• Order history and purchase details

We do not require customers to provide their height, body measurements, photographs, or other personal physical information when purchasing our products.

Customers may purchase products without creating an account. Account registration is optional.

If you choose to create an account, Shopify may process additional information necessary to maintain that account.

Shopify may also automatically collect certain technical information when customers access our website, including IP addresses, browser information, device information, and website activity.

2. How We Use Your Information

Nexyboost uses customer information for the following purposes:

• Processing and confirming purchases

• Receiving and verifying payments

• Preparing and shipping orders

• Providing delivery updates

• Responding to customer questions

• Providing customer support

• Managing optional customer accounts

• Preventing fraudulent transactions

• Maintaining accurate order records

• Complying with applicable laws

• Maintaining and improving our online store

We do not currently send promotional emails or promotional text messages.

Customer email addresses and phone numbers are primarily used for order-related communications and customer support.

We do not independently maintain a separate customer database for advertising or marketing purposes.

3. Payment Processing

All purchases made through Nexyboost are processed using Shopify Payments and its associated payment providers.

When you make a purchase, your payment information is processed through Shopify's payment infrastructure.

Nexyboost does not independently store full credit card numbers, card security codes, or other complete payment credentials.

Payment providers may retain certain transaction information for payment processing, fraud prevention, dispute resolution, and compliance with financial regulations.

Shopify and its payment providers maintain their own privacy and security practices.

For more information, visit https://www.shopify.com/legal/privacy.

4. Customer Accounts

Customers are not required to create an account to purchase products from Nexyboost.

Guest checkout is available.

Customers who prefer to create an account may do so through the account features provided by Shopify.

Account information may include contact details, account credentials, and order history.

Customers may contact Nexyboost to request assistance with their account or to request deletion of eligible personal information.

Certain transaction records may be retained when necessary to comply with legal or financial obligations.

5. Shipping and Delivery Information

Nexyboost currently serves customers throughout the United States and plans to expand internationally in the future.

Orders are prepared and shipped by our team.

We plan to use shipping carriers such as UPS and FedEx to deliver orders.

When an order is shipped, the shipping carrier may receive the information necessary to complete delivery, including the customer's name, shipping address, and applicable contact information.

Shipping companies process this information according to their own privacy practices.

We do not provide shipping companies with customer information unrelated to the delivery process unless necessary for a legitimate purpose.

6. Cookies and Website Technology

Nexyboost does not independently operate a separate cookie-based advertising system.

However, because our online store is powered by Shopify, cookies and similar technologies may be used automatically to support website functionality.

These technologies may help maintain shopping carts, support secure checkout, remember account sessions, prevent fraud, and provide basic store analytics.

Shopify may also process technical information about how visitors interact with our website.

Customers can manage or restrict cookies through their browser settings and any privacy controls available on our website.

Disabling certain cookies may affect the functionality of shopping carts, customer accounts, or checkout.

Additional information about Shopify's cookies is available at https://www.shopify.com/legal/cookies.

7. Advertising and Social Media

Nexyboost promotes its products through social media platforms, including TikTok and Instagram.

We do not currently send promotional emails or text messages to customers.

We do not independently sell customer email addresses, phone numbers, or contact lists to advertising companies or data brokers.

When customers interact with our social media pages or advertisements, the relevant social media platform may collect and process information according to its own privacy policy.

Shopify and any enabled advertising-related features may also process certain information as described in their applicable privacy notices.

Customers may manage advertising preferences through their social media accounts and applicable privacy settings.

8. How We Share Personal Information

Nexyboost shares customer information only when necessary for store operations, through enabled service features, or when required by law.

Information may be shared with:

Shopify: To operate our website, manage orders, provide customer accounts, and support checkout.

Payment providers: To authorize payments, process transactions, and prevent fraud.

Shipping carriers: To deliver products to customers.

Service providers: To support necessary business operations and communications.

Legal authorities: When disclosure is required by applicable law or valid legal process.

Nexyboost uses Gmail for business communications and customer support. Information customers send through email may be processed through Google's email services.

We work with overseas manufacturers to produce our height-boosting products. These manufacturers are not routinely provided with customer order information for direct fulfillment because our team handles shipping.

We do not operate a business that sells customer information to third-party data brokers.

9. Information Storage and Retention

Nexyboost does not independently maintain a separate database containing customer information.

However, Shopify automatically stores and processes information necessary to operate our online store.

This may include customer contact information, account information, order details, transaction records, and shipping information.

Nexyboost retains access to order records through Shopify for legitimate business purposes.

Customer information may be retained for as long as reasonably necessary to fulfill orders, provide customer support, maintain financial records, resolve disputes, prevent fraud, and comply with applicable laws.

Customers may request deletion of eligible personal information by contacting nexysixfooter@gmail.com.

Some information may need to be retained when required by law or for legitimate business purposes.

10. Data Security

Nexyboost relies on Shopify and its payment providers for the technical infrastructure used to process customer information and transactions.

We aim to limit access to customer information to those who need it for legitimate business operations.

Although Shopify and its service providers implement security measures, no online system can guarantee absolute protection against unauthorized access, security breaches, or misuse.

Customers should never send complete payment card information, account passwords, or other highly sensitive information through ordinary email or text messages.

If a security incident involving personal information occurs, Nexyboost will assess the situation and take any actions required by applicable law.

11. Children's Privacy

Nexyboost operates a general-audience online retail store.

Our products are available for purchase through our website, subject to applicable laws and payment requirements.

Our website is not specifically directed toward children under the age of 13, and we do not knowingly solicit personal information directly from children under 13.

Where required by law, a parent or legal guardian must authorize purchases or the processing of a child's personal information.

If a parent or guardian believes a child has provided personal information in violation of applicable privacy laws, they may contact nexysixfooter@gmail.com to request assistance.

We will review such requests and take appropriate action as required by law.

12. Customer Privacy Rights

Depending on where you live and which privacy laws apply, you may have rights concerning your personal information.

These may include:

Right to Access: Request information about personal data collected or maintained in connection with your purchases.

Right to Correction: Request correction of inaccurate personal information.

Right to Deletion: Request deletion of eligible personal information.

Right to Data Portability: Request a copy of certain personal information where applicable.

Right to Opt Out: Opt out of certain types of personal information sharing or processing for targeted advertising where applicable.

Right to Appeal: Appeal certain privacy-related decisions where required by law.

Nexyboost will not unlawfully discriminate against customers for exercising applicable privacy rights.

To submit a privacy request, email nexysixfooter@gmail.com.

We may need to verify your identity before processing certain requests.

We will respond within the time limits required by applicable law.

13. Privacy Choices and Data Sharing

Depending on applicable law and the features enabled through Shopify, customers may have the right to opt out of certain personal information uses for targeted advertising.

Privacy-related requests can be submitted directly to Nexyboost at nexysixfooter@gmail.com.

Where available, Shopify's privacy tools may also provide additional options for managing personal information.

Customers may review Shopify's privacy information at https://privacy.shopify.com/en.

Where required by applicable law, supported browser privacy signals, including Global Privacy Control, will be handled in accordance with legal requirements and the privacy features enabled on our website.

14. Third-Party Websites

Our website and social media accounts may contain links to third-party websites or services.

These may include Shopify, Instagram, TikTok, UPS, FedEx, and other independent platforms.

Nexyboost does not control the privacy practices of third-party websites.

Customers are encouraged to review the privacy policies of external services before providing personal information.

15. International Customers

Nexyboost currently operates in the United States and primarily serves customers located within the country.

We plan to offer international shipping as our business expands.

Visitors accessing our website from outside the United States should understand that personal information may be processed in the United States or other countries where Shopify and its service providers operate.

Data protection laws may differ between countries.

As international operations expand, Nexyboost will review its privacy practices and make updates necessary to address applicable international privacy requirements.

16. Returns and Transaction Records

Nexyboost does not currently offer general product returns.

This does not affect any consumer rights or remedies that cannot legally be excluded.

Even when returns are unavailable, certain transaction and order information may be retained for payment verification, recordkeeping, customer support, dispute resolution, and legal compliance.

Customers with questions about an order may contact our support team.

17. Changes to This Privacy Policy

Nexyboost may update this Privacy Policy from time to time as our business develops.

Changes may occur when we introduce new products, expand internationally, update website features, change payment or shipping services, or respond to new legal requirements.

When updates are made, the revised Privacy Policy will be published on our website with an updated revision date.

Where required by law, additional notice or consent will be provided.

18. Contact Nexyboost

If you have questions about this Privacy Policy, your personal information, or your privacy rights, please contact us.

Store Name: Nexyboost

Brand: Nexy

Website: https://nexyboost.com

Business Location: Virginia, United States

Email: nexysixfooter@gmail.com

Customer Support Phone: (804) 621-5792

Text messages are preferred for customer support. Phone assistance is available on a limited basis and is not provided 24 hours a day.

For privacy requests, including access, correction, or deletion of personal information, please contact nexysixfooter@gmail.com.

We will respond as reasonably practicable and within applicable legal deadlines.